Skip to main content
Question

One Specific Matter Not Opening

  • March 13, 2026
  • 1 reply
  • 3 views

Noah

I have one matter that does not open. All other matters open when clicked on, but this one does not. It shows on my homepage as recent after I try to open it, but the matter never comes up. It does not load or show a message, the matter just does not open. I tried right clicking and selecting “open matter” and it still does not work.

1 reply

Sara Sultan
Smokeball Team
Forum|alt.badge.img+1
  • Smokeball Team
  • March 13, 2026

Hello Noah,

 

This is something that our Support Team should look into for you. I have created a support ticket and they will reach out to you there.