I have to download and reinstall Smokeball on my computer and lost alll the settings for setting up scansnap. The current instructions appear to be for a newer version of the scanner. I know mine is a home version bought in 2019 and I cannot figure out the path as I have no file called smokeball scan.exe. There used to be instructions for setting up my scanner in support files, but it is no longer there. Anyone who can help is appreciated. Thank you.
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+1- Smokeball Team
- Answer
Hi Ellen,
Please put in a support ticket here. One of our team can log in to your computer to help set this up.
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