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Question

NEW outlook attachments & body text

  • April 22, 2026
  • 1 reply
  • 7 views

Im noticing issues when using the new outlook with attachments, body of text and .pdf

If you want to add text in the body from a word template, it copies the formulas, not the results, making it frustrating to add body.  To work around you must copy plain text.  Are the options to add attachments or body of text coming back in the new outlook?

 

I have also not figured out how to add as body of text OR pdf.  Attachment choice is word only, so you need to create a pdf first.

Simply emails with no attachments works fine without attachments.

Reauthenticating multiple times is frustrating. I have not rolled back yet…

 

1 reply

  • Smokeball Team
  • April 22, 2026

Hi ​@sditzig the issue from Word to new Outlook looks like it’s not working as intended. Can you please raise a support ticket for this so we can look into it further?

We’re currently working on the issues with re-authentication. Fix for this is coming soon. 

Thanks and appreciated,