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New Matter Status request

  • 7 June 2023
  • 1 reply
  • 17 views
R

Is there any way to up add new matter status? If so, we would like to add status “Transferred Out”.

Right now our only options are 

  • Open
  • Pending
  • Closed
  • Canceled

 

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Best answer by Kalina 9 June 2023, 09:09

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Kalina
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Userlevel 3

Hello @RamiroAtGianelli,

You can use matter stages for this functionality. Matter stages can be configures in Smokeball settings > Matter stages. Refer to the following Support Hub article for further info: Setting up Matter Stages

If your Smokeball package doesn’t include the Matter Stages feature, matter tags can provide a way to take note of any ‘Transferred Out’ files: https://support.smokeball.com/hc/en-au/articles/5859389637655-Set-up-default-matter-configurations

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