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New Computer Setup Already Botched


Most immediately, I could use some help to be able to use email again, and then I can start to think about other functions. After I click email from my matter, and select who to add, clicking Next no longer brings up an email Window.

Thanks for and help. I'll look in Faqs now.

Stu

Best answer by Sara Sultan

For those that are following, our Support team connected with Stu and found that the issue was related to Stu using the web version of Outlook.  Our integration only works with the desktop installed Outlook.

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Sara Sultan
Smokeball Team
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Hello Stu,

This sounds like we should get you connected with our Support team rather than as a post in the Community.  I will create a ticket for you so support can reach out as soon as possible, but in the future, please submit a support ticket here.


Sara Sultan
Smokeball Team
Forum|alt.badge.img+1

For those that are following, our Support team connected with Stu and found that the issue was related to Stu using the web version of Outlook.  Our integration only works with the desktop installed Outlook.