I get a message. The red notification bubble pops up on both the toolbar and on the messages tab within Smokeball. I read the message. The red notification bubble does not go away. I do not have any new, unread messages - I’m positive - and yet Smokeball keeps making it look as if I do. I refresh, I close open matters, does not help. It’s extremely annoying because we use messages internally a great deal, so I don’t want to miss an actual new message, so I keep checking just to be sure. How can I make this problem stop?
Question
Messages notification not clearing
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