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Messages Notification

  • 6 March 2024
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Is there a way to have an email sent to me when I receive a message in Smokeball? 

Example: I sent an email through smokeball and attached files via secure send. The client responded to me through the messages feature in Smokeball. I didn’t see the message until days later because I only work in office a few days a week unless prompted to work at home if things come through email. It would be really useful to have an email notifying me of a message so I don’t have to check Smokeball multiple times a day when I am not technically in office. 

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Best answer by MFD 6 March 2024, 20:59

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Userlevel 2

There is a “Communicate” app that you can download to see messages in Smokeball. It is separate from the “Smokeball” app.

I do experience periodic delays in notifications but I can at least check the app on my phone when not near my desk if needed. 

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