Skip to main content
Question

Mass Email

  • Sep 9, 2026 7:49 PM UTC
  • 2 replies
  • 57 views

Is there a way to send out an email to all of the clients that are managed by one case manager?

 

2 replies

  • Contributor
  • Sep 9, 2026 9:03 PM UTC

I don’t think there is directly, but if you generate a report and export it as a PDF, it’s a quick mail merge. Then, use Smokeball’s “scan emails” feature on your sent folder to connect all the emails back to their matters. 


Sara Sultan
Smokeball Team
Forum|alt.badge.img+1
  • Smokeball Team
  • Sep 14, 2026 3:59 PM UTC

There is no bulk email from Smokeball across matters. We do have an integration with Campaign Monitor that may assist with this. You can also choose to export a client list or contact list from the reports and use mail merge as suggested by ​@mbechtelgdwo