Question

Looking for Report for Failed Payments in Payment Plans

EASY report to do that several may need.

I would like to print information on what is out there for Payment Plans …

Specifically this time, I’m looking for a report of Failed Payments …

But other Payment Plan reports would be good.

Userlevel 7

Hello John,

You can see the status of all payment plans, whether on time or behind in the contacts section of app.smokeball.com. You can export this to Excel.

As for notification of declined cards or failed processes, you will receive that from the credit card processor that you use, not from Smokeball.

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