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What do people label a lead where you decline representation?  “Canceled”?  “Closed”? 

I’m referring specifically to the Lead status, which offers the following options: 

Open

Closed

Pending

Canceled

 

I guess closed seems like the closest description, but it doesn’t really capture it.  Why not “declined”?  


@Jordan or “lead declined by firm”, “firm declined by lead”, canceled for lack of follow up, closed for when matter created without being converted?


Jordan,

I have switched between Closed and Canceled.  I would really like “DNE - Did not engage” for those that did not hire me and I like your option of “Declined” for those leads that the firm decided not to accept. 


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