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LeadPro MatterFlow and Proper+?

T
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I have a new Intake Forms tab.  It discusses LeadPro and MatterFlow which then state they are part of Prosper+.  Are these all additional services? Or is this all something that is part of Smokeball?  How does it all work?

Best answer by Ben

Hi @EstherT and @taniatuttle these are great questions. @adeleh is working on a more detailed update right now on how these features work with the existing set of Smokeball features. I’ll circle back here with a link for you when it’s ready to go. 

For now the most important thing to know is that if you’re on a Prosper/Prosper+ package then these features are included as part of your existing subscription. You’re good to go! 

If you hear LeadPro and MatterFlow referred to as “Add-ons” then this relates to the option to add either or both of them on to our lower tier packages. I believe you’re both on Prosper, however please do let me know if you need more details about getting an add-on for a Grow or Boost package. 

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    3 replies

    EstherT
    • EstherTContributor
    • Contributor
    • 1 reply
    • August 10, 2023

    I have the same question! I was thinking it came with the smokeball package and not additional services but I do not want to click it or start working on it and get billed later. Hopefully someone who knows more can answer us. 

     

    On another note, this is the article I found on MatterFlow: https://support.smokeball.com/hc/en-us/articles/16357841569303-Getting-Started-with-MatterFlow

    Article on LeadPro: https://support.smokeball.com/hc/en-us/articles/16357866667287-Getting-Started-with-LeadPro

    Sara Sultan
    Hannah
    adeleh
    3 people like this
    • Sara Sultan
      Sara Sultan
    • Hannah
      Hannah
    • adeleh
      adeleh
    Ben
    • Ben
    • Frequent Scribe
    • 188 replies
    • Answer
    • August 10, 2023

    Hi @EstherT and @taniatuttle these are great questions. @adeleh is working on a more detailed update right now on how these features work with the existing set of Smokeball features. I’ll circle back here with a link for you when it’s ready to go. 

    For now the most important thing to know is that if you’re on a Prosper/Prosper+ package then these features are included as part of your existing subscription. You’re good to go! 

    If you hear LeadPro and MatterFlow referred to as “Add-ons” then this relates to the option to add either or both of them on to our lower tier packages. I believe you’re both on Prosper, however please do let me know if you need more details about getting an add-on for a Grow or Boost package. 

    Sara Sultan
    Hannah
    adeleh
    3 people like this
    • Sara Sultan
      Sara Sultan
    • Hannah
      Hannah
    • adeleh
      adeleh
    kuhrich
    Smokeball Team
    • kuhrichSmokeball Team
    • Smokeball Team
    • 29 replies
    • August 22, 2023

    Hi @EstherT and @taniatuttle - here’s that detailed update @Ben recently mentioned: 

     https://community.smokeball.com/product-updates/what-s-new-client-matter-intake-and-cloud-based-companion-app-956

    It gives a great overview of LeadPro, MatterFlow, and our new cloud-based companion app. Please reply with any other questions you have!

    Katharine
    adeleh
    1 person likes this
    • adeleh
      adeleh

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