Skip to main content
Solved

Keeping Track of Deadlines


Joe
  • Contributor
  • 6 replies

Is there a feature in Smokeball that automatically populates if a time entry or no work has been done on a file for a particular length of time?

Best answer by Sara Sultan

Hi Joe,

If you are a Smokeball Prosper user, then you can customize your dashboard to included matter and leads with no activity.  See this link to our Support Hub for more information.

 

View original
Did you find this topic helpful?

2 replies

Sara Sultan
Smokeball Team
Forum|alt.badge.img+1
  • Smokeball Team
  • 574 replies
  • Answer
  • March 10, 2023

Hi Joe,

If you are a Smokeball Prosper user, then you can customize your dashboard to included matter and leads with no activity.  See this link to our Support Hub for more information.

 


Forum|alt.badge.img+1
  • Smokeball Genius
  • 217 replies
  • March 10, 2023

@Joe I requested a report with the same data a month or two ago and it was not available. At that time @Sara Sultan’s answer was also the only option.

This dashboard widget is a good start but is not fully featured. Unfortunately there is no ability to filter by attorney responsible. A nice feature of the dashboard is that you can specify length of time since there was activity. It would be good however to be able to group the matters such as 1-30 days,30-60 days, 60+ days.


Reply