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Question

infotrack contacts

  • February 11, 2026
  • 1 reply
  • 6 views

Funkytown

I using infotrack all the time. It automatically makes all contacts associated with a matter available for inclusion. When my paralegal creates an info track e-signature document, she has to manually input email addresses and names - even for me. Is that normal and working as intended?

1 reply

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • February 13, 2026

Hi Alan,

We are looking into this issue with InfoTrack. This is not working as normal or intended. I have made a support ticket for you.