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Question

How can we get the billed/unbilled summary back as a widget on matters?

  • September 24, 2024
  • 4 replies
  • 38 views
A

Individual matters used to have a billing summary widget on the right side, where you could see unbilled/unpaid totals. How can we get this back??

M

4 replies

M
  • MFDRegular
  • Regular
  • September 25, 2024

The Billing widget reappeared for me about 5 minutes ago. Has yours returned also?

A
  • abbey321Contributor
  • Author
  • Contributor
  • September 25, 2024

@MFD  No it did not. Did you do anything? Change any settings? I updated to the newest version this week. Still not back.

M
  • MFDRegular
  • Regular
  • September 25, 2024

@abbey321 I did not do anything of note to bring back the widget. I am running version 9.2. Have you tried fully logging out of Smokeball and back in?

Sara Sultan
Smokeball Team
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  • Sara SultanSmokeball Team
  • Smokeball Team
  • September 26, 2024

Hello @abbey321 ,

If you are still having issues, please submit a support ticket here.

Sara Sultan (she/her), Senior Client Trainer
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