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Error in Trust Payment

  • 8 May 2023
  • 1 reply
  • 27 views

Userlevel 1

Hi,

My physical trust account has contained $40 less than the records on Smokeball. I have located the error, I entered the incorrect payment made from Trust to a Barrister a few months ago.

I can't see that there is any way I can fix this payment amount in the system to reflect the correct amount. Can you please advise?

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Best answer by CRhine 8 May 2023, 23:44

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1 reply

Userlevel 2

Have you tried to reverse or delete the transaction and then re-enter with the correct amount: https://support.smokeball.com/hc/en-us/articles/6084196224535-Reverse-or-Delete-Transactions

 

 

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