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Error in Trust Payment

  • May 7, 2023
  • 1 reply
  • 36 views

Smokeball Anonymous
Smokeball Team

Hi,

My physical trust account has contained $40 less than the records on Smokeball. I have located the error, I entered the incorrect payment made from Trust to a Barrister a few months ago.

I can't see that there is any way I can fix this payment amount in the system to reflect the correct amount. Can you please advise?

Best answer by CRhine

Have you tried to reverse or delete the transaction and then re-enter with the correct amount: https://support.smokeball.com/hc/en-us/articles/6084196224535-Reverse-or-Delete-Transactions

 

 

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  • Smokeball Team
  • 10 replies
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  • May 8, 2023

Have you tried to reverse or delete the transaction and then re-enter with the correct amount: https://support.smokeball.com/hc/en-us/articles/6084196224535-Reverse-or-Delete-Transactions

 

 


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