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Hi there

There is a new issue with SB billing.

Email addresses entered on Company cards are not pulling through to Smokeball billing when emailing invoices. 

When emailing an Invoice via Smokeball Billing, no email address details are appearing and you have to manually add email addresses rather than email addresses pulling through from the company card.  It has added a lot of time to September end of month processing.

Individuals seem to be working ok only when there is one individual as the client.  If there are multiple individual parties, the option to send an invoice separately to each party has been removed and all parties email addresses may not appear.

Hi @AP26,

Our dev team is aware of a related bug that occurs when an organization is used as a debtor. The fix is currently being tested in the release candidate environment, so it should be included in the next web release.

We appreciate your patience while we work through this.


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