Hi there
We have an issue where smokeball is being blocked by our Compliance policy which is configured to block non compliant devices, we can see in the logs that the device is blocked because the browser that smokeball users doesn't seem to be passing the device ID, or the location it is launching from to do the authentication is in the cloud(more likely)
this is the error the end user receives when trying to connect their calendar
this is our compliance policy
have tried to add Smokeball as an application exclusion - no go
this is the failure log
and where the device info is not being passed
