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Question

Checking Smokeball Bot Message Notifications?

  • Oct 21, 2026 4:56 AM UTC
  • 1 reply
  • 9 views

When we receive a message from the Smokeball Bot advising that a matter has reached a certain percentage, do we also receive a notification/alert for that message, or do we need to go directly into the matter's Messages section to check whether any messages have been sent?

1 reply

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • Nov 2, 2026 4:38 PM UTC

Hello ​@Jemmagloyne 

The Smokeball bot notification will show up in the Global Messages tab along with the Messages tab in the matter. Those are the two places that you will see a notification.