Is it possible to change the Default Matter types and sub-types?
Best answer by Sara Sultan
View originalIs it possible to change the Default Matter types and sub-types?
Best answer by Sara Sultan
View originalHello
There is no way to change the name of matter categories and sub types as that is global to all Smokeball users. I am curious as to what you want changed. Would you mind sharing some more details please? There may be another way to get what you are looking for.
Not a pressing issue, but at least for us, we’d like to shorten the names of selected matter types as they are used throughout SB and kind of clunky when viewing your dashboard, on invoicing, in automation, etc. For example: “Guardianship of an Alleged Incapacitated Person” could be “Guardianship of Alleged AIP”.
We have workarounds that involve creating a more user-friendly matter [description], but many of the SB tables have fixed columns that aren’t customizable to view the description.
Not a pressing issue, but at least for us, we’d like to shorten the names of selected matter types as they are used throughout SB and kind of clunky when viewing your dashboard, on invoicing, in automation, etc. For example: “Guardianship of an Alleged Incapacitated Person” could be “Guardianship of Alleged AIP”.
We have workarounds that involve creating a more user-friendly matter [description], but many of the SB tables have fixed columns that aren’t customizable to view the description.
Hi
Thanks Sara. Very much appreciate that, but in the future we’re hoping that other tables (esp in billing functions) have customizable columns.
Here are a few I wish were there:
I understand items in Matter Type and Sub-Type are universal, BUT, is there a reason for doing that?
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