Good evening,
Sometimes at the end of the day or week, I check my email box and make sure emails are properly assigned to a matter. There may be several emails in my box that need to be assigned, or outgoing mails sent in a hurry or from my phone will also need to be assigned. So I will tkae a few minutes at the end of the day to assign emails. I am not reading them, I am only right clicking on the emails in outlook so I can assign them. It seems like this creates a billable event and I do not want that. I would consider this matter management and not bill for it.
Does anyone else have the same concern?