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Question

Archie error - "Archie cannot answer questions in .25 files"

  • Oct 13, 2026 7:08 PM UTC
  • 1 reply
  • 18 views

I am trying to use Arche to summarize medical documents.  There are 10 PDFs, all well within the Archie size limits & I keep getting the following message: Archie cannot answer questions in .25 files.  Please choose another file.

Any ideas what is wrong?

1 reply

Sara Sultan
Smokeball Team
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  • Sara SultanSmokeball Team
  • Smokeball Team
  • Oct 14, 2026 8:03 PM UTC

Hello ​@AMJ 

I have created a support ticket for you. The team will contact you for more information.

Sara Sultan (she/her), Manager, US Training Team
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