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Maybe we’re an outlier, but of late, MS Office (Word, Excel, etc.) doesn’t play nice with Smokeball.  Maybe it was caused by a recent SB update or MS update, I don’t know, but it’s a recurring issue for at least the last 2 months.  

What do I mean?  For example, Word will take an extended time to open when opening it with a saved SB file.  Sometimes it will freeze.  All the time, the program stays open even if you ‘save and close’ into SB.   Similar issues with Excel.

Reinstall, reboot didn’t fix it.  SB tech support is still churning on this one.

Just us or can anyone else commiserate?

 

 

@JG3 Yes. This happens for me as well. I simply work on another window / program while I wait up to 30 seconds for it to unfreeze. However, this also happens with SB app alone.


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