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I’ve had this happen on a couple of invoices. The client has money in trust, and it was applied to their invoice and have $0 due, but the invoice shows unpaid.  How do I change that?  I can’t pay it, because it’s $0 due. Thanks!

Hello Jen,

This is something our support team will need to take a look into.  You can always contact them here.

I will convert this post into a ticket for them to look into.

Thank you Sara! 

I have had the same issue as well. I have just been waiving the $0 balance and it shows it as paid. I had client’s complaining because it tells them they have an outstanding invoice when they do not.

Yes it does need to be fixed

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