Support Update

  • 16 March 2023
  • 0 replies
  • 22 views

Hi everyone,
Zendesk, the system we use to track support tickets was offline for approximately an hour this morning (AEDT). 

Here’s what you need to know: 

  • We're back online.
  • Zendesk is investigating the cause, but everything is working normally for now.
  • We have logs of your calls and emails, and we're following up on them.
  • We may take longer to respond while catching up.
  • We'll keep you updated here.


How you can help: 
Please reply here if you’re having trouble connecting with the support team via phone, email or form so that we can look into this for you. 


0 replies

Be the first to reply!

Reply