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Hi is there an update on how smokeball is expected to run under emulation on the new copilot+ PC'S ro be released on 18th June 2024? Is there any workarounds if it's not running eg via the Web?
We’re excited to announce a new feature that enhances your client intake process: the ability to book appointments directly through your custom intake forms. This update is now live on the Smokeball platform, and it’s designed to save you and your clients valuable time. What is it?You can now add an Appointment component to your custom intake forms, allowing clients to schedule appointments with specific staff members at pre-designated times. This feature not only helps prevent double bookings but also ensures that all scheduled appointments sync seamlessly with your staff members' Smokeball calendars for easy tracking. Why does it matter?Time is one of your most valuable resources, and even the simple act of scheduling an appointment can be time-consuming. With this new feature, both you and your clients can quickly and easily find a mutually convenient time, reducing the back-and-forth typically involved in scheduling. How does it work?Integrating the Appointment component into you
Hi, so I often use delay delivery on my emails in outlook if I’m working late or on weekends and want the email to go the next business day. But I have noticed that despite the email being generated from SB and tagged for the matter, when it sends, it doesn’t show up in the matter.The only way to get it showing is to untag and retag the matter in the email.Is there a way to fix this?Thanks
My boss wants to have just emails under the Email tab in each matter, but all of our folders for the matter show up there as well. Why is that? Is there a way to have the folders show up just under the Documents tab and not under every other tab as well?
We have a client who has a credit note on their account. The matter is now closed so we physically need to pay the credit note to the client. How is this done in smokeball? I can only find how to apply against invoices.
I got a problem since last week or so, and the files I recieve from clients on the messages tab are not downloading to my computer. I don’t know if this is due to the updates on the app
You know what’s wild lately? The way Microsoft Azure AI is slowly becoming the kind of quiet assistant every law firm didn’t know they needed. Like seriously imagine having a paralegal who never sleeps, never misses a detail and doesn’t get overwhelmed no matter how long your case files are. That’s what it feels like when you start using AI tools from Azure.I first got curious when a colleague mentioned how they were using Azure’s AI to help sort through discovery documents. At first I thought it was just another tech thing that sounds cool but adds more work. But the way it handled document tagging and finding repeated patterns blew my mind. We’re talking about scanning hundreds of pages in minutes and pulling out names, dates and even contract clauses that would normally take a whole afternoon.And then I looked into how Azure handles client intake. It can recognize text from scanned forms and auto-fill fields which saves so much time. Like instead of a client sitting for thirty minut
I have looked but have not been able to find anything to answers my question. Is there a way to have a “knowledge base” of non-matter materials that Archie can access while in a matter. For example, The United States Sentencing Guidelines are 620 pages long in the PDF version. I would rather not add this document to every matter, but I would love to be able to access it while using Archie for case specific questions. This would go for the US Code and state criminal laws. Is this already a thing and I am simply missing it? ThanksJim
Has anyone started using the New Outlook and been able to link e-mails to matters to Smokeball?
What is it? Meet Archie, your AI-powered matter assistant seamlessly integrated into Smokeball. It's like having everything you and your team know about your matter at your fingertips, ready share a summary, answer questions, and draft correspondence in seconds.Why does it matter? Staying on top of every detail takes time and is always better with a second pair of eyes. Archie steps in to streamline your matter management, freeing you up to focus on high-value tasks and the outcomes your client has hired you to achieve.How does it work?Open any matter in Smokeball Click on Archie to activate your AI assistant Ask Archie to summarize the matter, answer specific questions, or draft an email Review Archie's output, which includes source links for context Use Archie's document analysis to compare files or extract key insightsIt's that simple!Who gets it? Archie is available as an add-on to Grow and Prosper+ subscriptions.Want to know more? Dive deeper into Archie's capabilities in our supp
Curious if Smokeball has set up anything re this new Hipaa attestation form.I was about to try to upload it into our system and try do it.Also wondering if anyone already did so and may have tips/advice.
I use Archie to generate emails.Is it possible for these emails to automatically include my signature?I would like text with hyperlinks and an image ideally.
Hi there, I was wondering if anyone had any ideas or suggestions. I am a recent user of smokeball. My laptop is 3 years old and was struggling to run smokeball and other applications at the same time. I bit the bullet and recently bought a new laptop so I could run smokeball and other applications. I bought a top of the line laptop with more RAM (32GB) same brand as my existing laptop (Lenovo) same operating system (windows). When I went to download smokeball on the new laptop, I had all sorts of problems. I rang smokeball support for help. They tried to install smokeball and had issues. Finally I was told that smokeball doesn’t support the processor that my new laptop has. The processor is Snapdragon(R) X Elite - X1E78100 - Qualcomm(R) Oryon(TM) CPU 3.42 GHz.Does any of this sound right? Are there any work arounds or solutions? Otherwise it seems that I have spent $3000 on a new laptop for my business that I can’t run smokeball on. Any help appreciated. Thanks
Can anyone tell me how the client ‘viewed’ the invoice above for $1599.74 when it had not been sent from billing nor in an email.
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