Meet Archie, your AI-powered matter assistant
Find answers, share ideas and discuss best practices!
Your home for product tips, tricks and AI resources
Read about the latest Smokeball features and fixes
Find a cozy corner to discuss your interests in our Law Lounges
Get to know fellow legal professionals from around the world
Ask the experts and other users about how to make the most of Smokeball
Tell us how to make Smokeball even more useful to you and your firm
Does anyone have a template we could use to inform our clients before bills go out about us changing billing software and making the change to Smokeball?
Welcome to the May legal content update! This month’s edition includes family law form updates, QRO Updates, as well as improvements to the Probate (VIC) matter type and existing Smokeball reports.Let’s take a look at the main highlights or check out the full list here. Family Law Form Updates Following the recent changes to the Family Law Regulations 2024, the Family Law (Superannuation) Regulations 2025 and the Family Law (Family Dispute Resolution Practitioners) Regulations 2025, a range of the forms were updated in the Precedent Library, including the following: Application for Consent Orders (Automated and Non-Automated versions) Application in Arbitration Application to Register Arbitration Award Certificate of Dispute Resolution Request for Service Abroad of Judicial Documents and Certificate Response to an Application in an Arbitration Subpoena in an Arbitration Summary of the Document to be Served It is expected that a number of the family law forms will be upda
I’m trying to setup a automated task when a new file is put into a folder in a SharePoint document library into Smokeball using Zapier. The folder has the matter number as the name. I can get Zapier to identify the matter number but I am unable to to then match the matter number to the matter id, which is needed to upload the file.The Smokeball integration only allows me to a find contact but not a matter.Any ideas.
Hi all, Our firm has recently moved from Outlook’s calendar to Smokeball’s calendar. However, we prefer Outlook’s settings where we can see still events after they have passed. Is there an option in Smokeball’s settings to stop events from disappearing after they have passed? Thank you
We have clients who we have ceased to act for that still have outstanding accounts. How can I send them a monthly invoice to charge them the interest on their outstanding account?At the moment the only way I can see it working is to charge them a $0.10 disbursement every month to trigger an invoice, charge interest on the overdue debt and then waive the $0.10 disbursement the next day so it doesn’t add to the balance.
Smokeball Developers,Is there any plan to update the desktop app search functionality now that you have implemented pagination (as opposed to infinite scrolling)? Something about that update changed the search functionality such that it is unable to pick out a term from more than one field of data.By way of example, please see the following four employment discrimination matters:Internal Reference: 1234; Client: Walmart; Type: Employment Compliance and Investigation; Description: Bob Smith Internal Reference: 5678; Client: Walmart; Type: Employment Compliance and Investigation; Description: Jane Doe Internal Reference: 9123; Client: Target; Type: Employment Compliance and Investigation; Description: Bob Smith Internal Reference: 4567; Client: Target; Type: Employment Compliance and Investigation; Description: Jane DoeIn these examples, if I type “Walmart Bob Smith” into the desktop app search feature, I get zero matters as a result. If instead, I type “Bob Smith” into the desktop app s
Has anyone started using the New Outlook and been able to link e-mails to matters to Smokeball?
Can I create new staff roles? The standard ones offered at my level are pretty limited.
I am working with Case Status b/c they integrate with Smokeball, but I am wondering how time is captured through Auto-time for messages sent through Case Status. If the messages come through to Communicate, then I think we're covered. But if they just go into a Memo, I don't think the time will be kept. It might generate an entry, but probably won't record actual time of the conversation.Anyone know if this is this correct? Any way around it?Thanks!
Hi All, I am not sure if anyone on here has a laptop with a Snapdragon X Elite. It is my understanding that the performance of this latest round of ARM chips from Qualcomm is comparable to Apple’s M series chips. Additionally, the Windows X86 emulation has allegedly reached a point where Smokeball would run without issues despite it being not natively written for ARM. If anyone has any experience with Snapdragon X Elite, please do share it. Thank you!-Athar.
I am looking for a family law attorney in Reno, Nevada to help a recently engaged (older) couple navigate through the issues concerning a pre-nuptial agreement as well as updating their respective estate plans. If you can help or have a name of a possible referral that I can pass on to them, I’d appreciate it!
Is there a way to make ‘Child’ always come up in Matter Details (in all Estate Planning matters) without having to add it to each matter in Matter Settings?
Is there a way to add recurring time entry? Example, I have a monthly review of some documents/items outside SB.
Hi, so I often use delay delivery on my emails in outlook if I’m working late or on weekends and want the email to go the next business day. But I have noticed that despite the email being generated from SB and tagged for the matter, when it sends, it doesn’t show up in the matter.The only way to get it showing is to untag and retag the matter in the email.Is there a way to fix this?Thanks
We have a client who has a credit note on their account. The matter is now closed so we physically need to pay the credit note to the client. How is this done in smokeball? I can only find how to apply against invoices.
My boss wants to have just emails under the Email tab in each matter, but all of our folders for the matter show up there as well. Why is that? Is there a way to have the folders show up just under the Documents tab and not under every other tab as well?
Already have an account? Login
No account yet? Register
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.